You can ask your DWP worker, or a family worker. You have to tell them you want help.

Some types of help are:

Sell a product or service

Take a part-time job

Take on a family member as a carer

If I have a health problem how do I find out if I am claiming the universal credit?

Read out the Universal Credit details for the type of condition you have and your household income. If you have very serious or long term health conditions, you should get specialist help with health care (such as mental health help). You may also be eligible to receive some money in the form of Jobseeker’s Allowance or Employment Support Allowance.

If I’m not claiming universal credit what can I do?

If you’re not claiming universal credit and you’re not sure if you qualify for help with your basic needs, you can get help with your basics from any of the organisations below – there’s a list of organisations for which you’re entitled to a free local phone number:

The Salvation Army – 0808 800 5000

Community Food Help – 0844 709 0000 (opens in new window)

The Community Housing Helpline – 0845 707 0000

The British Dietetic Association – 0844 823 8999

The British Chiropractors Federation – 0844 497 4411

The London Community Help Line – 0844 617 3244

The Independent Living Trust – 0844 542 5543

The Samaritans – 08457 90 90 90

National Association For The Blind (NAB) – 0800 1111

Barrister & Solicitors (B&S) – 0800 678 7300

The Samaritans can also help with mental health issues.

Is it true that universal credit is a benefit of a particular type?

Yes. Universal credit is a benefit of a particular type based on your income – you can only get universal credit if you earn less than half of the amount a family member or adult person earns. For example, a group with a £60,000 income would not be entitled to universal credit.

What if my family is on universal credit?

You’re eligible to keep some basic necessities, such as food, clothing and transport expenses, if anyone in your household is on universal credit. The maximum amount you can keep is £130 a week.

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